Get in touch

Contact

Perimeter is used by housing societies, so who you should write to depends on which one you are. Both routes are below, and neither of them is a ticket queue you shout into.

If you live in a society

Ask your committee first

Bills, gate rules, a visitor who was turned away, a charge you disagree with: those are your society's decisions, not ours. We run the software; your committee runs the building, and they can fix in a minute what we would have to ask them about anyway.

If the app itself is broken (a screen that will not load, a code that never arrives) write to us directly.

support@perimeter.co.in

If you are on a committee

Talk to us

Getting your society set up, importing a members list, a question about billing before you commit, or something in the accounts that does not look right. Tell us your society's name and city and we can look at the same screen you are.

We would rather answer a question before you have paid for anything than after.

support@perimeter.co.in

Your data, and the rights that come with it

You can ask for a copy of what we hold about you, or ask for a correction, through your society’s Grievance Officer, whose name, email and phone are on the privacy notice in the app. That is the fastest route because it reaches your society’s committee, who hold the records. You can delete your account yourself, in the app under Settings. The privacy policy sets out what each request covers and the 30 days your society has to answer it. Deleting your account has its own page: how to delete your account.

If you cannot reach the app, write to support@perimeter.co.in with the phone number your account uses and we will route it.

Reporting something security-related

If you have found a way to see or change data that is not yours, tell us before you tell anyone else and we will get back to you. Please include what you did, what you saw, and roughly when, a timestamp is worth more than a screenshot.

support@perimeter.co.in

Where we are

Vijay Joisar
Mumbai, Maharashtra, India

We answer email on working days, IST. There is no phone line, a number nobody picks up is worse than an address that gets read.

Vijay Joisar is the person behind Perimeter. Contracts, invoices and data-protection duties are his.

Looking for the app? Sign in at app.perimeter.co.in. Committees can register a society from the home page.